Archives for posts with tag: Advanced Sales

I was fortunate, recently, to be able to travel to Guernsey, working with Aurigny Airline. My involvement was to join the back-end of a five day Train the Trainer workshop, hosted by a good friend of mine, Fleur Johnson, from Insight Solutions Consulting Group.  It was the first time in Guernsey for me, and I got to experience the short flight from London Gatwick in the ATR aircraft, a great deal smaller than the aircraft I would normally take from Gatwick!

Gatwick South Terminal, busy people, off to different parts of the world, all with their own agenda.

Gatwick South Terminal, busy people, off to different parts of the world, all with their own agenda.

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Passengers embarking on the Aurigny Airline ATR, from Gatwick South

Following a pleasant crossing, slightly delayed, due to a fog-bound Guernsey I arrived and without further delay met the team we were working with.  Of course, having worked with the group for three days already, they had bonded well and I was interested to find out how they would react to a ‘new’ member joining the team.  Whilst I was there to deliver parts of the workshop and undertake feedback sessions on the final day, as always, I was determined to further my knowledge of the airline industry (having worked with different airlines for over 15 years).  Remember, we are always learning no matter how much we think we already know.

So what did I learn?  A Top Six Learning Points from my time in Guernsey (in no particular order)!

  1. How much does an aircraft weigh? Got that? Now, add on a load of passengers (of varying weights), luggage, crew, food and drink, fuel… and anything else you care to add… because we need to know this, in order that the aircraft is ‘light’ enough to effect a take-off.. AND… to land safely.  How many of us would even consider this, when we are queuing at the airport, on our return from holiday.. with those little extra’s in our suitcase.  Such is this calculation, that if the aircraft is painted as part of its maintenance, then that has to be noted also!  When you think about it, thats a colossal additional weight.  Consider how much paint would be needed to re-paint an aircraft (bearing in mind, the original coats are still on the plane) and then consider how much a can of paint actually weighs when you collect it from your local DIY store! Thanks Travis, for always getting the calculation right!
  2. What happens if you are on a flight and you become ill?  Not just unwell, but something serious, such as a heart attack?  Defibrillation equipment is carried on all of these flights together with trained staff… but how’s this for a few facts:- In Europe, every 45 seconds, a cardiac arrest takes place.  That sounds like an awful lot of people, but relate it to how many people are in Europe.  With intervention, early resuscitation and prompt defibrillation, within 1-2 minutes, a greater than 60% survival rate can be achieved.  Thanks Monika for raising our awareness and making us feel a lot safer.
  3. Ever considered what requirements certain passengers need on an aircraft?  Just how do you get a wheelchair user along the aisle of a plane?  What about a deaf or blind person, either looking or listening out for departure/boarding times?  Thankfully, there are procedures in place to assist with this, so thanks Martyn, for the enlightening training session!  Things we perhaps ‘know’ but never put into practice, because we never come across that scenario on a regular basis.  It was a pleasure to be able to use my acting skills for your session! 🙂
  4. It’s always important to have all bases covered and I’m always impressed by the amount of safety procedures we have, but I have to admit, knowing how much Oxygen is stored on a plane, even a relatively small passenger plane, such as the ATR or the Embraer Jet, in emergencies or times of decompression makes us all feel comfortable.  As we know, safety is paramount and I’ll confess to always watching and listening to the safety instructions from the flight crew, regardless of how many times i’ve seen it.  Thanks Faye, for your training session, together with some new phrases I learnt!
  5. Ever wondered, when you’re sitting on the plane, ready for take-off… what those guys and girls are doing, walking around the plane in their Hi-Viz jackets?  Well again, they are there for your safety, making sure there is no damage, ensuring everything is in order and carrying out a procedure that most of us take for granted.  Who’s in control of the plane during this time? Well most would say ‘The Pilot’, but it is in fact the ground crew, standing on the terra firma, during the ‘pushback’ procedure… once the plane is then ready to taxi to the runway.. The Pilot takes control.  Thanks Rob for passing on your knowledge and you’re right… you wear the Hi-Viz well!
  6. Finally, again on the theme of safety, how important is it that EVERYONE carries out their job, to the best of their ability and leaving nothing to chance?  Mike took us on a journey around the world, in particular the middle east, and highlighted the National Air Cargo’s Boeing 747-400 freighter crash in Afghanistan, that many will have seen on You Tube and rather than jumping to conclusions that because it was in Afghanistan, it was the subject of terrorist activity or military intervention.. the most probable cause was that a heavy item of cargo was not secured properly, thus becoming unstable.  For want of a simple procedure, the crew lost their lives.  What a responsibility… but this of course is not just limited to the aviation industry.

So you see, even though I was in Guernsey ‘training’, as always it’s a joy to increase my own knowledge.  Basic, little things, that we take for granted, or, more realistically, don’t even think about as they possibly may never affect us, directly… (until something goes wrong)!

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Gary Boyes & Fleur Johnson from Insight Solutions Training Group, Quayside in St. Peter Port

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St. Peter Port Harbour as the sun starts to fade.

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St. Peter Port Harbour as the sun starts to fade.

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You really can’t go to St. Peter Port, Guernsey, without sampling the Surf & Turf in ‘Mora’! Fillet Steak and Lobster.. Luscious!

You never know, what you don’t know… just think about that for a while.

Put this into the real world situation, of everyone’s busy schedules and whilst you’re undertaking your chores and work, why not glean some additional knowledge.  You’ll never know when you may possibly need it?  The late Steve Jobs, co-founder of Apple attended Caligraphy lessons, just because he found it interesting… but of course, never needed it in his life.  A good few years later, when the initial font-types on computers were being thought over, there was Jobs, with his knowledge of different styles.  He refers to it as ‘joining the dots’, but you can only join the dots looking back, not forward.

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The sun shines on the tail fin as we leave Guernsey. Great place, great people and I look forward to returning in the very near future. Work days like these, never seem to be ‘work’ 🙂

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I took an ATR on the way to Guernsey and had the pleasure of returning to the mainland in the newest member of the fleet, The Embraer. Here’s the view, heading due North North East 🙂

For more information and workshops that will be useful to your life, simply drop us a line.

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The ROLIS instrument took a snapshot of comet 67P/CG as Europe’s Philae lander descended toward the surface on Nov. 12, 2014.
Credit: ESA/Rosetta/Philae/ROLIS/DLR

So has anyone else been captivated by the recent events concerning the Rosetta Space Mission? I mean, just consider that the launch date goes as far back as March 2004, when a certain Mr Peter Andre was number one in the charts with ‘Mysterious Girl’! What was the point of the mission? To rendezvous with Comet 67P/Churyumov-Gerasimenko and undertake a lengthy exploration of a comet at close quarters to watch how it is transformed by the warmth of the Sun along its elliptical orbit.

Now, when you take into account, the journey to the comet alone would take over 10 years, that the mission was ‘put into hibernation’ to conserve energy and would be ‘woken’ at an arranged date when it moved closer to the sun and was warmed by the suns rays, that the comet was 317 MILLION Miles from earth and that the comet is travelling at 34,000 mph… to land a ‘washing machine’ sized probe (Philae Probe) is truly AMAZING! Already data has been sent back, including pictures which will give mankind even more information about our solar system. A comparison has been made that it was like a fly landing on a fired bullet!

Some will say… what is the point (when you consider that the mission has cost over $1 billion, but then, you can always argue… what is the point of anything, people will always have opinions and opinions are what makes the world go round! Whether you agree with the mission or not, you cannot fail to be impressed with the vision.  I mean… who would have ever dreamt up the fact of landing a probe on a speeding comet? (Well, we can all dream), yet who would have this dream/vision but actually have the commitment to see the mission through?

Too often, I, and no doubt you, hear that ‘This is impossible’ or ‘That is impossible’… and once the words have been said (even if this is in our minds, talking to ourselves) it gives us the right to give up.

If you are that determined, then this mission alone should give you all the motivation that you need to discover, whatever life may throw at you, that there is normally a way.  It may not happen instantly, it may take years of planning and there will doubtless be risks and potential problems involved.  Even after all the meticulous planning in the world, it is very possible that the outcome was not what was originally visioned, (as in the case of the Philae Probe, where it appears that the landing on the comet has left the probe in a crater’s shadow thus not allowing the sun to recharge the solar panels.  It is currently in ‘hibernation’ and will await recharging, when and if, the probe can absorb some sun energy).

Next time you have a dream, and people tell you it’s impossible… give them the Rosetta Space Mission Story!…. Just like the Philae Probe…To be continued!

All you ever needed to know about Hallowe’en is right here…. http://www.livescience.com/40596-history-of-halloween.html

All you ever need to know about training and people development…. then you have found IMD (UK)… simply gives us a call!

With many years of experience in training and development, you can be sure that when you attend one of our workshops or courses, we will give you the tools to tap into that phenomenal organ between your ears… your brain!  Want to know more? Contact us today (Oh, and please ‘follow’ our blog and Facebook Page 🙂

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How many business opportunities are turned down on a regular basis (and life opportunities), purely because we lack the confidence to carry it out or doubt ourselves that we have sufficient knowledge or skill to undertake the task? Take the opportunity and use it as a motivator, to learn a new skill or increase your knowledge. Can you imagine how impactful that could be?

Next time an opportunity presents itself, grab it with both hands… and then go about increasing your knowledge or skill. Consider what resources you may need?

If this is something that you’d like to investigate further, then be sure to watch out for our forthcoming workshop, where the focus will be on making you a far more confident person than, perhaps, you are at the present time.

Contact us on 01277 821651 or simply email us on info@imduk.com to register your interest.

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On the 6th May 1954 Roger Bannister accomplished the ‘impossible’ by running a mile in UNDER 4 minutes.

I say the ‘impossible’ because up until then, advice from medical experts was that if a human being ran at that speed then their lungs would burst, their heart explode and effectively it would result in death!  Now, if you knew no better… you’d listen to the ‘experts’, right?

Well, what if those so-called experts were wrong, (as Bannister, a Medical Student at the time) believed and ultimately proved?

Beliefs are hugely powerful tools that we can use to achieve the ‘impossible’ if only you allow them to.

For more information about how YOU can enhance YOUR own belief system, and achieve greatness, CONTACT us NOW!

New Workshops are currently being developed to assist you in reaching your full potential. Drop us an email at info@imduk.com to register your interest.

If you would like 2014 to be your best year yet, then let us help you achieve those goals, be it for your professional career or your personal well-being. Watch out for our new workshops coming soon. Simply ‘like’ our Facebook Page or follow our blog www.imduk.org

On the 9th February Gary Boyes (from IMD UK Ltd) and Mark Dawes (from NFPS Ltd) will be running a one-day Meditation, Hypnosis and NLP Training Day at Hunton Park (near Watford).

The day has been designed to give you a practical hands-on insight into the power of Meditation, Hypnosis, NLP and even Quantum Thinking. The benefit to you is that you will be able to experience, first hand, some of the cutting edge skills and the technology that can literally change your life in a heartbeat.

This is an ideal opportunity to take your mind down the ‘mind-gym’. Lets face it, many of you will have made New Years Resolutions to get fit, but what about giving your mind a workout too? Doesn’t the most important part of you deserve one?

Come along and learn some phenomenal stuff whilst meeting and networking with some like-minded great people.

Seriously though, this will be a great course and an ideal time for us to learn more about who we really are and what we are truely capable of. It may even help you live longer (read on…) and at least let you consider how you can improve the quality of your life.

For further information, please email nlp@imduk.com or visit our Facebook Page … http://www.facebook.com/MeditationHypnosisAndNlpTraining