Background

We have vast experience in sales, marketing, customer care and health & safety developed over many years with leading blue-chip organizations, including Lloyd’s Syndicates, Whitbread plc, Scottish Courage, Britvic Soft Drinks, Virgin Atlantic and various Housing Associations.

Our facilitators have studied to become accredited with the Chartered Institute of Personnel and Development and continue to be involved with professional development. We have worked with many leading blue-chip companies, developing and delivering many sales, marketing and management interventions in line with their strategic goals.  These companies include, amongst others Coca-Cola™, GB Airways, Open Skies, McMullen’s, G4S and The Metropolitan Police.

Key areas of expertise

  • Selling Techniques, from induction to advanced
  • Negotiation
  • Customer service
  • Train the Trainer
  • Management Development
  • Assertion
  • Leading Change
  • Team Development
  • Leadership and ‘Leading The Best’
  • Being phenomenal! © Belief and Positivity for success. (Ask us for more details)
  • Restraint & Breakaway Training
  • Personal Safety
  • Health & Safety in the workplace
    • Introduction to Health & Safety
    • Risk Assessment & Fire Risk Assessment
    • CoSHH Assessment
    • H & S Inspections
    • Manual Handling
    • Accident & Incident reporting and analysis
    • Regulatory Reform (Fire Safety) Order 2005
    • Fire safety and awareness